Privacy Policy | Palm Coast Lanai Sunrooms & Patios

Who We Are

This Privacy Policy applies to Palm Coast Lanai Sunrooms & Patios ("we," "us," or "our"), a sunroom contractor based in Palm Coast, FL. Our website address is palmcoastsunroomcontractor.com. You can reach us with privacy-related questions at hi@palmcoastsunroomcontractor.com.

Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

Information you provide

When you fill out a contact form or inquiry form on our website, we may collect your name, phone number, email address, street address, and any details you share about your project. We use this information only to respond to your inquiry and to communicate with you about your project.

Information collected automatically

When you visit our website, our hosting provider and any analytics tools we use may automatically collect standard technical information. This can include your IP address, browser type, operating system, the pages you visit on our site, and the date and time of your visit. This information helps us understand how visitors use our site so we can improve it. It does not identify you personally.

Cookies

Our website may use cookies - small text files placed on your device by your browser. Cookies help our site function properly and may be used by analytics tools to understand traffic patterns. You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do, some parts of our site may not work as intended. We do not use cookies to track you across other websites or to deliver targeted advertising.

How We Use Your Information

We use the information we collect to:

Respond to inquiries and contact form submissions
Communicate with you about your project, estimate, or appointment
Improve our website and understand how visitors use it
Comply with legal obligations if required by applicable law

We do not sell, rent, or trade your personal information to third parties. We do not use your information for marketing purposes beyond responding to your direct inquiry, unless you have separately asked to receive communications from us.

Third-Party Services

We use third-party tools to operate our website and contact forms. These services may receive certain information as part of how they function - for example, a form tool receiving the data you submit through it. We select tools that maintain reasonable data security practices. We are not responsible for the privacy practices of third-party platforms. We encourage you to review the privacy policies of any third-party services that are relevant to your use of our site.

Data Retention

We keep the information you provide through contact forms for as long as it is relevant to your inquiry or any ongoing project relationship. If you contact us and we never work together, we will not retain your information indefinitely. Analytics data is retained in accordance with the terms of the analytics service we use. You can request deletion of your personal information at any time by contacting us at the email below.

Your Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information. To exercise any of these rights, contact us at hi@palmcoastsunroomcontractor.com. We will respond to verifiable requests within a reasonable time.

Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our site, please contact us and we will remove it promptly.

Links to Other Websites

Our website may include links to external websites. We have no control over the content or privacy practices of those sites. This Privacy Policy applies only to our website. We recommend reviewing the privacy policy of any external site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any changes constitutes acceptance of the updated policy.